log in

Sip Trunks: Internet digital phone trunks for use with IP PBX's.

 

Certified PBX's

Non Certified PBX's

Service Details

Supported PBX's

See Certified Equipment List Below

Most PBX's allowing IP Authentication

Static IP

Recommended

Required

Contract Length

1 Month

1 Year

Connection Charges

Trunk

£60.00 per trunk

£125.00 per trunk

DDI

£1.00 per number

£1.00 per number

Rental Charges

Trunk

£5.00 per call channel

£7.00 per call channel

DDI

£1.00 per number

£1.00 per number

Call Packages

Unlimited Anytime Call Package

£5.00 per call channel

£5.00 per call channel

Unlimited Anytime Plus Call Package

£10.00 per call channel

£10.00 per call channel


Certified Equipment List

Approved SIP Trunking Gateways

SIP Trunking gateways are needed to connect TDM or non approved IP-PBX’s to our voip platform.


OEMDeviceFirmware
Cisco12.4Tipvoicek9-mz.124-24.T1.bin
OneAccessOne100 (up to 4 BRI)ONEOS4-VOIP_SIP-V4.2R5E7_V31E
OneAccessOne300 (1PRI or 2PRI)ONEOS5-VOIP_SIP-V4.2R5E7_V31E
OneAccessOneVoip30 (1PRI or 2PRI)ONEOS9-VOIP_SIP-V4.3R4E9E
SamsungUbigate iBG1003 (up to 2 PRI)V1.3.0.5
SamsungUbigate iBG1004 (up to 4 BRI)V1.3.0.5
SamsungUbigate iBG2006 (up to 4 PRI)V2.5
SamsungUbigate iBG2016 (up to 4 PRI)V2.5
Vegastream400 (up to 4 PRI)10.02.08.0 SO25
Vegastream50 Europa (up to 2 BRI or 4 BRI)13.02.08.2 SO30


Approved IP-PBX's

The following IP-PBX’s will work directly with our voip platform and do not require a SIP Trunking Gateway


OEMDeviceFirmware
AvayaIP Office 5009.1.1.0 build 10
CiscoCall Manager Express4.1 with IOS version 12.4(11)XJ2
CiscoUC 500 Series8.2.0
CiscoUnified Communications Manager 6 with Cisco Unified Border Element (CUCM 6 with CUBE)CUCM 6.1.3.1000-16 with CUBE IOS ipvoice_ivs-mz.151-1.T.bin
CiscoUnified Communications Manager 7 with Cisco Unified Border Element (CUCM 6 with CUBE)CUCM 7.1.3.3203-1 with CUBE IOS ipvoice_ivs-mz.151-1.T.bin
CiscoUnified Communications Manager 8 with Cisco Unified Border Element (CUCM 6 with CUBE)CUCM 8.0.3.2000-2 with CUBE IOS ipvoice_ivs-mz.151-1.T.bin
CiscoUnified Communications Manager 8.6 with Cisco Unified Border Element (CUCM 6 with CUBE)CUCM 8.0.3.2000-2 with CUBE IOS ipvoice_ivs-mz.151-1.T.bin
CiscoUC3202.2.2
Mitel330O ICP9.0.2
MitelMN3300V5
Mitel50004.0 R16
MitelMitel Communications Director (MCD)MCD 5.0 (11.0.0.105_1)
MitelMiVoice Business with Mitel Border GatewayMitel MiVb Version 13.1.0.33 with Mitel Border Gateway Version 9.0.29.0
NECSV8100V9.55
NECSL1100V5.12
PanasonicKX-NCP500/10004.1
PanasonicKX-TDE100/200/6004.1
SamsungOfficeServ 7000 Series4.30a
SiemensHiPath 3000 (3300, 3500 and 3800)V9 R0.0.0_029
SiemensOpenScape office (LX & MX)V3.3
SplicecomMaximiser3.2.1210
ToshibaStrata CIX5.0 MR020
ToshibaIPedgeIPedge_ISO_01.05.03-00 with TGZ_ipedge.01.05.01.13_for_Phase_1.5

  • Avaya CS1K, Avaya BCM, Avaya Aura CM, Microsoft Lync can be used with our certified platform but require additional configuration and will cost extra, please contact us for details
  • Any Cisco device that can run the recommended IOS which is ipvoice_ivs-mz.151-1.T.bin will be supported
  • Mitel’s full range of 3300 devices is supported so as long as the type of 3300 that the customer wants to use runs the Mitel Communications Director (MCD) software.

Small Print

All prices exclude vat and are for payment by Direct Debit.
You are responsible for configuring your IP PBX.
For best SIP trunk quality we recommend you have at least 100k in both directions for each channel on a dedicated priority DSL circuit or an Ether Pro leased line.


Call Prices


UK

Landlines (01,02,03) - 1p Per Minute

Calls to 01,02,03 numbers are included with all our 'Unlimited Anytime' call packages.


Mobiles - 5p Per Minute

Calls to mobile numbers are included with our 'Unlimited Anytime Plus' call package (subject to fair usage)

International Landline

Calls to countries in bands A&B are included with our 'Unlimited Anytime Plus' call package (subject to fair usage).


Band A - 5p Per Minute

Andorra, Argentina, Australia, Austria, Azores, Belgium, Brazil, Brunei Darussalam, Bulgaria, Canada, Canary Islands, Chatham Islands, China, Christmas Islands, Cocos Islands, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Easter Island, Estonia, Finland, France, Germany, Gibraltar, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United States, Vatican, Venezuela, Virgin Islands Us


 

Band B - 10p Per Minute

Alaska, Albania, American Samoa, Armenia, Bahamas, Bahrain, Bangladesh, Bermuda, Burundi, Cambodia, Costa Rica, Dominican Republic, French Guiana, Georgia, Indonesia, Jordan, Kazakhstan, Laos, Macao, Macedonia, Mauritius, Mongolia, Morocco, Northern Mariana Is, Panama, Paraguay, Peru, Swaziland, Trinidad And Tobago, Uruguay, Vietnam, Zambia, Zimbabwe


 

Calls to countries in bands C&D are NOT included with our 'Unlimited Anytime Plus' call package.


Band C - 25p Per Minute

Afghanistan, Algeria, Angola, Anguilla, Antigua And Barbuda, Aruba, Azerbaijan, Bhutan, Bolivia, Bosnia, Botswana, Cameroon, Cayman Islands, Chad, Chile, Cote D'ivoire, Cote Divoire, Dominica, Ecuador, Egypt, Faeroe Islands, Faeroe Islands, Fiji, Ghana, Grenada, Guatemala, Iran, Iraq, Jamaica, Kenya, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Malawi, Mauritania, Moldova, Montenegro, Montserrat, Mozambique, Namibia, Nepal, Netherlands Antilles, Nicaragua, Nigeria, Oman, Pakistan, Philippines, Qatar, Rodriguez Island, Rwanda, Saudi Arabia, Serbia, Seychelles, Sri Lanka, St Kitts And Nevis, St Lucia, St Vincent, Syria, Tajikistan, Turkmenistan, Turks And Caicos Is, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Virgin Islands Uk, Yemen


 

Band D - 50p Per Minute

Belarus, Belize, Benin, Burkina Faso, Cape Verde, Central African Rep, Comoros, Congo, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, French Polynesia, Gabon, Guinea, Guinea-bissau, Guyana, Haiti, Honduras, Liberia, Libya, Liechtenstein, Madagascar, Maldives, Mali, Marshall Islands, Mayotte Island, Micronesia, Myanmar, New Caledonia, Niger, Norfolk Island, Palau, Palestine, Reunion, Samoa West, San Marino, Senegal, Sierra Leone, St Pierre And Miquelon, Sudan, Suriname, Tanzania, Tonga, Tunisia, Tuvalu



 

Other - Including Satellite Phones

Any destination not listed above will cost in excess of 50p Per Minute. Calls to satellite phones vary according to the operator of the service but will be in excess of £2.00 Per Minute, we will pass on our wholesale cost plus your call setup fee. Please contact us for prices of particular locations.

International Mobile

Calls to countries in band B are included with our 'Unlimited Anytime Plus' call package (subject to fair usage).


Band B - 10p Per Minute

Alaska, Austria, Bahrain, Bangladesh, Belgium, Bermuda, Brunei Darussalam, Cambodia, Canada, China, Christmas Islands, Cocos Islands, Colombia, Cyprus, Czech Republic, France, Germany, Guam, Hong Kong, Hungary, India, Ireland, Israel, Jordan, Korea South, Laos, Macao, Malaysia, Netherlands, Northern Mariana Is, Norway, Paraguay, Poland, Portugal, Puerto Rico, Romania, Russia, Singapore, Spain, Sweden, Thailand, United States, Vatican, Vietnam, Virgin Islands Us
 

Calls to countries in bands C&D are NOT included with our 'Unlimited Anytime Plus' call package.


Band C - 25p Per Minute

Afghanistan, Angola, Antigua And Barbuda, Armenia, Australia, Azerbaijan, Azores, Bahamas, Bhutan, Bolivia, Bulgaria, Burundi, Canary Islands, Cayman Islands, Costa Rica, Denmark, Dominican Republic, Egypt, Estonia, Faeroe Islands, Fiji, Finland, French Guiana, Georgia, Ghana, Greece, Guadeloupe, Guatemala, Iceland, Indonesia, Iran, Iraq, Italy, Japan, Kazakhstan, Kenya, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Madeira, Malawi, Malta, Mauritius, Mexico, Monaco, Mongolia, Montserrat, Mozambique, Netherlands Antilles, Nigeria, Pakistan, Panama, Peru, Philippines, Rodriguez Island, Rwanda, San Marino, Saudi Arabia, Seychelles, Slovakia, Slovenia, South Africa, Sri Lanka, Sudan, Switzerland, Taiwan, Tajikistan, Trinidad And Tobago, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Venezuela, Virgin Islands Uk, Yemen, Zambia
 

Band D - 50p Per Minute

Albania, Algeria, American Samoa, Andorra, Anguilla, Argentina, Aruba, Barbados, Belarus, Belize, Benin, Bosnia, Botswana, Brazil, Burkina Faso, Cameroon, Cape Verde, Central African Rep, Chad, Chatham Islands, Chile, Congo Dem Rep, Congo, Cote Divoire, Croatia, Dominica, Easter Island, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, French Polynesia, Gabon, Gibraltar, Grenada, Guyana, Haiti, Honduras, Jamaica, Kuwait, Lebanon, Lesotho, Liberia, Macedonia, Madagascar, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mayotte Island, Micronesia, Moldova, Myanmar, Namibia, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Norfolk Island, Oman, Palau, Palestine, Qatar, Reunion, Samoa West, Senegal, Serbia, St Kitts And Nevis, St Lucia, St Pierre And Miquelon, St Vincent, Suriname, Swaziland, Syria, Tanzania, Tonga, Turks And Caicos Is, Tuvalu, Uruguay, Zimbabwe

 

Other - Including Satellite Phones

Any destination not listed above will cost in excess of 50p Per Minute. Calls to satellite phones vary according to the operator of the service but will be in excess of £2.00 Per Minute, we will pass on our wholesale cost plus your call setup fee. Please contact us for prices of particular locations.

Special Services

08*/09*/118 Special Services Access Charge - 8p Per Minute


In addition to the access charge levied by IDNet you will be charged the service charge which has been set by the service supplier and which they must specify in any advertising. More Details


Numbers starting 0845 or 0870 and the Special Services Access Charge are included within all our 'Unlimited Anytime' call packages.


Companies that you already have a contractual arrangement with are legally obliged to provide you with a standard rate (01,02,03) or freephone (0500,0800,0808) number to call.


Other Special Services

Number Service Price

123

Timeline

50p Per Call

101

Police Non Emergency

15p Per Call

 

SMS

10p Per Text

SMS messages are included within our 'Unlimited Anytime Plus' call package.


Small Print

All prices exclude V.A.T. » Show prices including VAT

A call setup fee of 8p applies to all non inclusive calls (except numbers starting 084,087,09 & 118 where a Special Services Access Charge of 8p per minute will apply instead.)
All calls are calculated on a per second basis (except numbers starting 084,087,09 & 118 which will be charged per minute) and rounded up to nearest penny.
Mobile rate applies to calls made to 02, Vodafone, Three & EE (Orange/T-Mobile) and MVNO services using standard FM/FW mobile charge bands.
Please see Special Calls for details of how numbers starting 084,087,09 & 118 are now charged.


Call Packages

Unlimited Anytime - UK Landline Calls

Call Package Includes:
 
Unlimited Calls to 01,02,03 UK Geographic Numbers
Unlimited Calls to Channel Islands
Unlimited Calls between Northern Ireland and Republic Of Ireland
 
Calls to 0845, 0870 Numbers
Special Services Access Charge
 

Conditions apply please see the 'small print'.


 

Unlimited Anytime Plus - UK Landlines + Some UK Mobile & International Calls

Package Includes:
 
Unlimited Calls to 01,02,03 UK Geographic Numbers
Unlimited Calls to Channel Islands
Unlimited Calls between Northern Ireland and Republic Of Ireland
 
Calls to UK Mobile Phones.
 
SMS Messages.
Pay Per Use Line Features (Reminder Call, 3 Way Calling)
 
Calls to over 100 countries in bands A&B (including all EU countries, Australia, China, USA).
 
Calls to 0845, 0870 Numbers
Special Services Access Charge
 
£2.50 call credit towards any other calls
 

Fair Usage Policy and other conditions apply please see the 'small print'.


 

Small Print

    Call packages are on 1 month contract and can be altered as required.
    Call package must be taken on ALL channels which are part of the ISDN installation.
    Fair usage policy: no bulk calling (telesales), no automated dialers (i.e. anything that automatically makes a phone call or isdn/dialup data connection).
    Inclusive 0845/0870, Mobile & International Calls limited to a total of 15 hours per channel per month after which normal call charges will apply. SMS messages limited to 100 per month after which number SMS charges will apply.
    Calls over 1 hour will have the duration over 1 hour charged at the standard call rate for your tariff.