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Throughput Speed Test

For technical support with your IDNet service please email or phone us

Telephone: 0800 331 7000 or Email: support@idnet.com

To get an accurate test of your line's throughput speed please we recommend that:

1. Your router is directly connected to your master phone socket
2. You are connected to your router via an Ethernet Connection
3. All programs (except the browser tab you are using to view this page) are closed
4. No other devices are connected to your router

We suggest the following sites for testing your throughput speed

» Think Broadband

Simple & reliable speed test, just enter your postcode and select IDNet from the providers list.

» Speedtest.net

Please choose a London server as this is where your connection joins the internet and will give the most reliable results.

» BT Wholesale

A BT Wholesale speed test may be needed when reporting a performance fault, however the test often has issues.