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Email - General Settings

Email Server Settings For Dovecot Hosted Domain Addresses

These settings are for our Domain Mail service and also @idnet.com addresses.

We recommend regularly using a POP3 client to backup your mail to a local machine.


Service Protocol Port Hostname Security
Incoming Mail
(Mail Kept On Server)

IMAP

143

securemail.idnet.com

TLS Recommended

Incoming Mail
(Mail Download To Client)

POP3

110

securemail.idnet.com

TLS Recommended

Outgoing Mail Server

SMTP

25

smtp.idnet.com

TLS Recommended
Authentication required from non IDNet IP Addresses

Outgoing Mail Server
(Alternative when Port 25 Blocked)

SMTP

587

smtp.idnet.com

TLS Recommended
Authentication required from non IDNet IP Addresses

Webmail
(Roundcube)

HTTPS

443

https://webmail.idnet.com/

HTTPS (TLS) Required

Email Account Admin
(Customer Portal)

HTTPS

443

https://www.idnet.net/cp/login.php

HTTPS (TLS) Required.


Outgoing quotas will apply when sending emails via smtp.idnet.com. To ensure maximum quota please login to your mailbox via pop/imap/webmail regularly and ensure your password is strong. If you are sending emails from a non IDNet hosted email address or domain please add the address you are sending in the 3rd party email section of the customer portal.

If you are sending messages via a mail server please see the SmartHost settings below.

Email Server Settings For Gordano (GMS) Hosted Domain Addresses

Email Server Settings For Gordano (GMS) Hosted Domain Addresses

These settings are for @idnet.net, @idnet.co.uk, @idnetfreemail.co.uk, @idnet.net.uk addresses. We are gradually migrating paid accounts over to our Dovecot platform.

We recommend regularly using a POP3 client to backup your mail to a local machine.

Service Protocol Port Hostname Security
Incoming Mail
(Mail Download To Client)

POP3

110

mail.idnet.net.uk

TLS Recommended

Outgoing Mail Server

SMTP

25

smtp.idnet.net

TLS Recommended
Authentication required from non IDNet IP Addresses

Webmail
(Roundcube)

HTTPS

443

https://webmail.idnet.net/

HTTPS (TLS) Required

Email Account Admin
(GMS Admin)

Please Email support@idnet.com

Email Settings For Forwarding Email From A Mail Server (SmartHost)

The following settings are required for SmartHosting from a mail server connected to an IDNet supplied internet service. No username/password is required. Smart-hosting is not supported from non IDNet IP addresses.

Service Protocol Port Hostname Security
Outgoing Smarthost

SMTP

25

smtp.idnet.net

TLS - Recommended

Server Settings For G-Suite Based Addresses

These settings are for our G-Suite mail offering, for best results we recommend you use the G-Mail webmail interface.

We recommend using a 3rd party backup services such as Spanning to backup your G-Suite accounts

Service Protocol Port Hostname Security
Webmail
(GMail)

HTTPS

443

https://mail.google.com/

HTTPS (TLS) Required

Incoming Mail
(Mail Kept On Server)

IMAP

993

imap.gmail.com

TLS Required

Incoming Mail
(Mail Download To Client)

POP3

995

pop.gmail.com

TLS Required

Outgoing Mail Server

SMTP

465

smtp.gmail.com

TLS Required
Authentication Required

Email Account Admin
(GMail - Cog Icon / Settings)

HTTPS

443

https://mail.google.com/

HTTPS (TLS) Required

Domain Admin

HTTPS

443

https://admin.google.com/

HTTPS (TLS) Required

Google Drive

HTTPS

443

https://drive.google.com/

HTTPS (TLS) Required


The above settings are the only supported settings. Other settings may have been provided in the past and may still work but are not supported and not guaranteed to work in the future.