log in

Email - General Settings

Email Server Settings For Hosted Domain Addresses

We recommend regularly using a POP3 client to backup your mail to a local machine.


Service Protocol Port Hostname Security
Incoming Mail
(Mail Kept On Server)

IMAP

143

securemail.idnet.com

TLS Recommended

Incoming Mail
(Mail Download To Client)

POP3

110

securemail.idnet.com

TLS Recommended

Outgoing Mail Server

SMTP

25

smtp.idnet.com

TLS Recommended
Authentication required from non IDNet IP Addresses

Outgoing Mail Server
(Alternative when Port 25 Blocked)

SMTP

587

smtp.idnet.com

TLS Recommended
Authentication required from non IDNet IP Addresses

Webmail
(Roundcube)

HTTPS

443

https://webmail.idnet.com/

HTTPS (TLS) Required

Email Account Admin
(Customer Portal)

HTTPS

443

https://www.idnet.net/cp/login.php

HTTPS (TLS) Required.


Outgoing quotas will apply when sending emails via smtp.idnet.com - we may suspend outgoing mail access to accounts that do not login via pop/imap/webmail regularly or have very weak passwords. If you are sending emails from a non IDNet hosted email address or domain please add the address you are sending in the 3rd party email section of the customer portal.

If you are sending messages via a mail server please see the SmartHost settings below.

Email Settings For Forwarding Email From A Mail Server (SmartHost)

The following settings are required for SmartHosting from a mail server connected to an IDNet supplied internet service. No username/password is required. Smart-hosting is not supported from non IDNet IP addresses.

Service Protocol Port Hostname Security
Outgoing Smarthost

SMTP

25

smtp.idnet.net

TLS - Recommended

Sending E-Mail Directly Via Your Own Server

We do not block any ports on your IDNet service so you may use your own mail server to send e-mails directly, but please be aware of our Acceptable Use Policy

If you require a reverse DNS entry for your mailserver please contact our support team at support@idnet.com.


The above settings are the only supported settings. Other settings may have been provided in the past and may still work but are not supported and not guaranteed to work in the future.