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Email - General Settings

Email Server Settings For Hosted Domain Addresses

We recommend regularly using a POP3 client to backup your mail to a local machine.


Service Protocol Port Hostname
Incoming Mail
(Mail Kept On Server)

IMAP

143

securemail.idnet.com

Incoming Mail
(Mail Download To Client)

POP3

110

securemail.idnet.com

Outgoing Mail

SMTP

25

smtp.idnet.com

Outgoing Mail Alternative

SMTP

587

smtp.idnet.com

Webmail
(Roundcube)

HTTPS

443

https://webmail.idnet.com/

Account Admin
(Customer Portal)

HTTPS

443

https://www.idnet.net/cp/login.php


Outgoing quotas will apply when sending emails via smtp.idnet.com - to protect the servers reputation we may suspend (without warning) outgoing access to accounts that do not login via pop/imap/webmail regularly, have very weak passwords or have been sending spam.

TLS1.2 is recommended for SMTP, POP & IMAP connections and required for Webmail and account administration.

TLS versions 1.0 and 1.1 will be retired in mid 2018, please ensure you are using a modern mail client capable of current encryption standards.

If you are sending messages via a mail server please see the SmartHost settings below.

Email Settings For Forwarding Email From A Server (SmartHost)

The following settings are required for SmartHosting from a server connected to an IDNet supplied internet service, IDNet colocated server or from our web hosting service.
No username/password is required. Smart-hosting is not supported from non IDNet IP addresses.

Outgoing quotas will apply when sending emails via smtp.idnet.net - to protect the servers reputation we may suspend (without warning) outgoing access to IP addresses where spam is detected.

TLS 1.2 is Highly Recommended

TLS versions 1.0 and 1.1 will be retired in mid 2018, please ensure you are using a modern mail server capable of current encryption standards.

Service Protocol Port Hostname
Outgoing Smarthost

SMTP

25

smtp.idnet.net

Sending E-Mail Directly Via Your Own Server

We do not block any ports on your IDNet service so you may use your own mail server to send e-mails directly (without any quotas or filtering), but please be aware of our Acceptable Use Policy

If you require a reverse DNS entry for your mailserver please contact our support team at support@idnet.com.


The above settings are the only supported settings. Other settings may have been provided in the past and may still work but are not supported and not guaranteed to work in the future.