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PSTN Call Features
21st Century Telecoms
Residential Options
Extra phone features that allow you to make the most of your phone line
Pay Per Use services are installed on IDNet phone lines by default. For monthly rental services please contact us by phone or email to enable the service.
Call Barring
Call barring is available for £1.25 per month
Incoming Call Barring (ICB)
Incoming Call Barring allows you to bar all incoming calls.
View Usage Instructions.
Instructions for use
Incoming Call barring is set up using a touch tone phone by pressing the key pad sequences outlined below:
- Barring incoming calls * 2 6 1 #
- Cancelling # 2 6 1 #
- Checking * # 2 6 1 #
Outgoing Call Barring (OCB)
Outgoing Call Barring on the line allows you to bar a range of outgoing calls based on the selection of a code (see below). A PIN number is provided for security purposes
View Usage Instructions.
Instructions for use
Outgoing Call Barring is set up using a touch tone phone by pressing the key pad sequences outlined below:
- Barring outgoing calls * 3 4 code #
- Cancelling # 3 4 code * PIN #
- Checking * # 3 4 #
The codes and functionality are as follows:
- 1) Bars almost all calls including 1571, cancelling this option automatically cancels any other barring options.
- 2) Bars national and international calls and calls to mobiles
- 3) Bars international calls.
- 4) Bars all operator-connected calls and SMS calls
- 5) Bars calls to numbers with * or # in them, this will include some Wholesale Calling & Network Features but does not bar Call Barring.
- 6) Not currently used
- 7) Bars all Premium Rate calls
Call Diversion
Call diversion is available for £1.25 per month
As well as the monthly service charge you will also be billed for the cost of the diverted call leg.Call Diversion enables you to have all calls diverted to another number - anywhere in the UK, most overseas destinations or a mobile phone. You can choose to - divert all calls, divert on no reply or divert when the line is busy
A message is given to the caller when diverting on 'no reply' is activated on occasions when the diverted to number returns an engaged tone. Up to 8 calls can be diverted simultaneously.
View Usage Instructions.
Instructions for use
- Diverting Calls (switch on) * Code * Phone number to divert to #
- Switching off # Code #
- Checking * # Code #
Diversion Codes:
- 21 (all calls)
- 61 (diverts calls you don't answer, calls will divert after 15 seconds)
- 67 (diverts calls when you are engaged)
Call Waiting
Call waiting is available for £1.25 per month.
With Call Waiting, a gentle beep alerts you that another call is coming in. You then have the option to end your original call and take the new call, swap between both calls, or continue with your current call.
View Usage Instructions.
Instructions for use
Switching on:
- Dial * 4 3 #
Taking a call and switching between calls:
- To take a second call and, or switch between calls, press RECALL, when the call has finished, just hang up.
- The command for switching between calls differs, to speak to the second caller press RECALL Then 2, to return to the first caller press RECALL then 1. (The telephone should have a recall button or similar)
- When the call has finished just hang up.
Switching off:
- Dial # 4 3 #
Checking:
- *# 4 3 #
Call Sign
Call sign is available for £1.25 per month.
Call Sign allows you to distinguish between incoming calls on the same line. You are provided with an Alternate Number to your existing Telephone Number and when this number is dialled the telephone connected to the line will ring with a different cadence to the normal ring tone. You can thus determine whom the call is for, or who the caller is, prior to answering it.
Reminder Call
Reminder Call is available for £1.25 per month or 20p per use.
Allows you to set your phone for an Alarm Call using the 24-hour clock
View Usage Instructions.
Instructions for use
Setting a call:
- Dial * 5 5 * 24 hr clock # (Use 24 hour clock)
- Dial # 5 5 #
- Dial * # 5 5 #
3 Way Calling
3 Way Calling is available for £1.25 per month or 31p per use.
As well as the monthly service charge you will billed for the cost of both calls.The service allows you to speak to two other people at the same time even if one of them is abroad. You can include or exclude either party at any time during the call.
View Usage Instructions.
Instructions for use
Setting up:
- Dial first number and wait to be connectted
- * RECALL
- Wait for tone then dial second number and wait to be connected
- * RECALL 3
- To talk to two callers separately, press 2 instead of 3 when the second call answers. If you want to switch between the two callers, press RECALL, wait for the dial tone, then press 2
Ending the call:
- Hang up
- RECALL
- Wait for dial tone
- Dial 5
Ending the second call only:
- RECALL
- Wait for dial tone 7
Choose to Refuse
Call waiting is available for £1.25 per month.
Choose to Refuse enables you to choose who gets through helping you put a stop to nuisance or unwanted calls. You can block up to 10 numbers.
View Usage Instructions.
Instructions for use
To bar the last call you answered:
- Dial 14258.
- Press * twice to confirm barring of last number.
To bar other numbers at any time:
- Dial 14258.
- Enter PIN.
Choose to Refuse asks you to select one of the following:
Make sure you include the area STD code before UK numbers, press '*' at the end of the number to tell Choose To Refuse that it is the end of the number.
Review the barred number list
You can check your list at any time. Choose To Refuse will tell you the number and the date that it was barred. Also choose this option if you want to delete a number from your list.
Change the PIN number
Some obvious PINs such as 5678 and 2222, or PINs that use numbers in obvious patterns on your dialing keypad such as 2580 are not allowed.
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