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Hosted PBX

What is it?

Put simply Hosted PBX provides a fully managed telephone service to your business, removing the need for you to purchase, install, maintain and upgrade expensive equipment.
Although the telephone service is fully managed, Hosted PBX provides you with simple tools to make common changes in real time - increasing the efficiency of your business.

Features include:

  • Removes the requirement for capital expenditure on a telephone system and its installation
  • Removes the requirement to have a secure location on your premise to house the telephone system
  • Removes the requirement to employ telephone system specialists to keep the system maintained
  • Simple licensing for end-users means extensions can be switched on and off as and when required
  • Plug-and-play phones - zero configuration required
  • Ability to keep your existing numbers and add additional local and national UK
  • Feature-rich with the ability to pay for what you want when you want it – hunt group, auto attendant, call centre
  • Advanced call control features accessible through an easy to use toolbar on your PC/MAC
  • Smartphone integration for Android and iPhone – you can always be in when you are out
  • Plug-and-play phones - zero configuration required
  • Supports the Green IT Initiative – no power, no heat generation, no cooling!
  • System maintained 24x7/365days fully resilient and geographically redundant

How does it work?

  • Simply take an IP connection from IDNet – either business broadband or Ethernet leased line
  • Choose a Hosted PBX service, specifying the number of extensions and features you require
  • Receive the IP handsets, un-box and plug in
  • Make free intra-site and cheaper UK, mobile and International calls

Which businesses will benefit from a Hosted PBX service?

  • Businesses looking to replace their Key System due to it being end-of-life
  • Businesses looking to reduce their capital expenditure
  • Businesses who value the features of a traditional telephone system, but cannot afford the CAPEX
  • Businesses who are looking to reduce their telephony costs
  • Businesses who are looking for a flexible multi-site solution
  • Businesses who have home workers
  • Businesses who have retail outlets
  • Businesses looking for a telephony solution that provides a seamless failover in the event of network faults


Like to know more? Contact us